FAQs

If you use Android device, Bubble UPnP or mConnect Player supports TIDAL. If you use iPad, DELA music HD app supports TIDAL. If you use roon, roon also supports TIDAL.

 Please try any of below to solve these problems.
・Find “Windows Credentials” on ◎(Cortana) task bar => click”Add a Windows credential”

=>Address:\\(friendly name)

User name:nobody
Password:nobody

・SETTINGS =>Network & Internet =>Wi-Fi or Ethernet =>Allow your PC to be discoverable =>ON
・System => Apps & features=> Programs & features =>”View installed updates” =>Select line with code “KB3189866” in it =>Uninstall

For BACKUP / EXPANSION
We recommend self powered USB storage.              

For CD-Import
We recommend Blu Ray CD drive which is supplied with connecting cable and external power supply. It requires NO setup to use with Music Library.

DELA D100
MELCO D100
Buffalo MediaStation Blu-Ray Drive

 A digital music library is a product where you can store and serve all of your digital music, from streaming services to downloads to your ripped CD collection.

A Music Library is the beginning source in the product chain.  From here customers have a choice in going down a streamer/network renderer or DAC (Digital to Analogue Converter).  And the great thing is we work with many, many great audio brands on available on the market.

Please speak to your friendly local DELA/MELCO retailer and see what our products can add to your streaming system.

You can use Music Library without Internet or Wi-Fi, but you can use it widely if it is connected to network. For example, if Music Library is connected to Wi-Fi, you can use control App. If connected to Internet, you can always apply the latest system software easily or meta data can be included in case you import CD.

With a capacity of 4TB, it is theoretically possible to store approximately 74,800 CD-quality songs.
Assuming lossless uncompressed data, a bitrate of 44.1kHz/16bit, and 5 minutes per song.
If the songs are in a smaller data format like MP3, it is possible to store over 200,000 songs.

This is a little more tricky to answer as it very much depends on the resolution and type of music you are wanting to store. But you shouldn’t worry too much as you can always purchase more music and store it with an E100 Expansion drive.

There are a few ways of being able to import your current music collection onto a Music Library.  If you own many CD’s you can use a D100 to rip them to the Music Library in bit perfect quality.  If you have music stored on a NAS (Network Attached Storage) device, you can transfer by computer, smartphone or tablet over your local network.

You can dierctly connect USB Optical Drive to Music Library, simply insert CD, choose import option on Music Library front display, then it can be ripped. Our D100 is compatible and recommended, but other dirve may also works.

Unfortunately not

We have many excellent DELA retailers in many countries around the world who provide excellent customer in service in installing and setting up your DELA product.

A HDD (Hard Disk Drive) has moving parts within them.  An SSD (Solid State Drive) does not have these mechanical moving parts.  So an SSD machine is the way to go?  Not necessarily.  We believe if HDD is produced properly within a DELA set up it will still sound better than an IT grade SSD.  SSD is becoming more and more popular and we work very hard to make sure our SSD products perform brilliantly.  Take peace of mind that we hand pick every HDD and SSD drive that we use and we work with the very best components to provide the best quality.

We recommend using our approved drives that were hand picked specifically for that product if a change of HDD/SSD drive is necessary.  The drives are a key part of working within the DELA architecture in each product.  By removing/changing the drive will not only void any warranty, but we cannot guarantee the sound quality of another drive.

You can visit our compatibility chart: Compatible Products.

But my DAC isn’t on the list!?  We try and test as many DAC’s as we can but there are hundreds that we can’t.  Please check that the DAC you are considering conforms to USB Audio Class parameters and does not MAC drivers.  Your local HiFi Retailer will be able to help.

Please check all cables are properly connected, especially the USB cable.  If all connections are fine please remove USB cable from the Music Library and wait for the USB icon to turn off, remove the Ethernet cable in the LAN port on the back of the Music Library and wait for the ‘L’ icon to turn off.  Now restart your control device (iPad, Phone etc etc) and once rebooted double check the Music Library is on the same network as your control device.  Re attach the ethernet cable into the LAN port and wait for the ‘L’ icon to turn solid white and an IP address to reappear on the OLED screen.  Then re attach the USB cable and wait for the USB icon to appear on the Melco OLED screen.  Now restart your control point app.

This may also present itself on some machines as Hybrid Mode, uPnP/DLNA compatible mode (Mode 0) and Playlist Mode (mode 1).  Some Apps are designed to work on uPnP/DLNA (Mode 0), for example: DELA USB-DAC Player App, Bubble uPnP and mConnect.  Others are designed to work on OpenHome for example: Bubble uPnP and Linn Kazoo.  If you use the same app all the time, you can select the playback mode for the architecture that app was built for.  If you like to use many different apps or not sure whether your app was designed for uPnP/DLNA or Open Home playback, we offer the Hybrid Mode solution which will be open for all apps to discover.

It supports Tidal, Qobuz, Qobuz Downloader, High Res Audio Downloader and Internet Radio.