Contact Form Guidelines

This contact form is intended for inquiries related to MELCO and DELA branded products sold outside Japan.

Please note the following before submitting your inquiry:

• For DELA products sold within Japan, please refer to our Japanese support page:
  https://www.dela-audio.com/support/

• All inquiries submitted through this form are subject to our Privacy Policy.

• For questions regarding products after purchase, including repair requests, please contact the dealer or distributor from whom you purchased the product.
  To ensure a smooth response, please provide the following information when contacting us:

  • Product model name
  • Serial number
  • Date of purchase
  • Whether you have a receipt or proof of purchase

  You can find a list of authorized distributors here:
  https://dela.global/find-a-dealer-dela/

Thank you for your understanding and cooperation.